You did all the hard work and now a viewing with a potential buyer has been agreed. Great work, you are nearly there! This is your perfect opportunity to showcase your home, after all, you know it better than anyone, so by taking a little time to understand how to conduct your own house viewings, you may find you can sell your home better than an estate agent! Here are our top ten tips for giving a successful house viewing.
Make Your House Presentable
This may seem obvious, but ensuring that both the inside and outside of your property is tidy can have a big impact on the offers you receive. Make sure the front of your house looks smart, put away the washing up and any laundry, and tidy up children’s bedrooms. You could also open the windows for a few minutes before they arrive to air the property out.
Remember Safety First
Ideally, you should only show potential buyers around your home when there is someone else there, even if it means inviting a friend or relative over. Most buyers will be polite and easy to work with, but you could put yourself in a vulnerable position should someone dangerous turn up and you are alone. Otherwise, let someone know that you have someone coming round to your property and give them their details.
Give A Warm Welcome
Although potential buyers are judging your property and not you, how you come across will impact how welcome they feel in your home and whether they feel comfortable there. So when they arrive, remember to relax, smile, and give them a friendly welcome, perhaps with the offer of a drink. Don’t be afraid to ask them to take off their shoes – not only will this make them feel like they already live in your house, but it will help keep the place clean for the next viewings.
Understand What Your Buyers Are Looking For
Ask your potential buyers questions such as what they are looking for in a property, and what kind of properties they have seen before yours. This will help to give you an idea of what’s important to them, and whether your home may be the perfect for their needs. You can then decide the order in which you will show them around your home, and any particular features you should point out.
Start With The Best Part Of The House
The layout of your property will dictate to some degree the order in which you show potential buyers around, however it is important to get them to the best part of the property soon after they arrive. Even if it is as simple as a stunning view from a bedroom window, people will be far more likely to overlook a negative point about the house later on if they have already fallen in love with something else about it.
Highlight The Positives
Many people feel shy about pointing out the positive aspects of their home, in case it comes across as boasting. However, this can be done subtly if you explain them in terms of benefits, for example by pointing out how your south facing garden has allowed you to enjoy years of beautiful sunsets, or how your large kitchen diner has been host to many lively dinner parties.
Counter Any Negatives
If a prospective buyer points out a negative aspect about your home, see if you can counter it by providing a potential solution. For example, if you have a small kitchen, can a wall be knocked through to create an open plan kitchen and living area? Be careful not to pre-empt people spotting negative aspects and pointing them out, as this may leave someone with an unfairly negative view of your property.
Don’t Take Offence
It is inevitable that your home will not meet every buyer’s needs. If a reaction to viewing your property is overall negative, or if potential buyers are openly discussing changing aspects about it that you love, do not take offence. Everyone has their individual ideas about what makes the perfect home, and what may work well for your lifestyle may not be right for someone else’s.
Give Potential Buyers Time Alone
Once you have finished your tour of your property, give the viewers the chance to have another look round themselves without you. This will make it much easier for them to picture themselves living there, and will allow them to more privately discuss any ideas they have about decorating or renovating. Just make sure that any valuables are out of sight and locked away.
Answer All Questions
If a potential buyer is asking a lot of questions about your home, this is likely to be a sign that they are interested. Therefore you should always answer questions as best as you can, and if you don’t have an answer for something in particular, write it down and get back to them once you have the answer. At the end of the viewing let them know that they are welcome to ask any more questions in the future, and that they can come back for a second viewing.
Do not ask people pressuring questions about whether they like your property or not as this could be a signal that you have an urgency to sell. It may be urgent to you but if a buyer notices that they will likely to offer way below your asking price. Remember, they have probably other houses lined up to view and will be unlikely to commit to anything at this point (good on you if they do!). Make sure you exchange contact details so that any future communication can be done quickly and directly.